Mailigen Review

 
Mailigen Review, reviewed by Al Gera on 2014-08-09T02:41:08+00:00 rating 3.3 out of 5

We wrote this Mailigen Review based on actually testing their software. This review is unbiased and original and offers one of the most detailed Mailigen Reviews available online. In case you don’t agree with this review of Mailigen, please provide your comments at the bottom of the page. Please note that Mailigen may have added more features to their product since we wrote this review. Please check their website for the updates.

mailigenrating2014

Mailigen Rating 2014

Mailigen – Company Profile

Mailigen’s head office is located in Hong Kong with branches in U.S., Latvia, China and Russian Federation. Their website displays Bosch, Japan Airlines, Honda and Lexus as their clients along with many others.

Features: 3 out of 5

Mailigen offers regular email marketing features including API, calendar of events, Google Analytics integration, segmentation, split testing, autoresponders etc. Online survey feature is included and they can be sent out just like other messages to your list. Facebook and Twitter sharing and update is also available with your messages. Other features include RSS to Email, time travel, integrations with online tools like Salesforce, OnePageCRM, Quickbooks etc., tracking reports.

Online sign up forms can be created using your own images with font, size and color customization. There are no fancy templates available, however you can upload your own images/logo. You get 10MB of free storage with Mailigen.

SMS marketing is an additional paid feature offered by Mailigen which can be quite beneficial if you also want to send permission based offers by text messages to your subscribers in over 200 countries. Other paid services include dedicated IP, email template design, email audit, campaign management.

Mailigen does not offer online archiving of messages, stock images, android/iphone applications to control your email campaigns.

 

Survey Editor

Mailigen’s Survey Editor

Price: 3 out of 5

Mailigen pricing is similar to other email marketing software providers. There is also a pay-as-you-go option available. There are discounts available if you pay for 3, 6 months or annual subscription in advance. However they do charge an additional $10 if you want to edit the footer and remove Mailigen logo. The extra price also includes full reporting data export and additional email addresses to access your account. To get additional image storage space of 100MB, you need to pay an extra $5. You can send unlimited messages and the pricing is based on the number of subscribers.

You can automatically send a message to Facebook and Twitter and also provide an option to your subscribers to share your newsletter.

Inline image costs an extra $10 – which automatically loads images when a subscriber views it. Fancy looking templates also cost extra.

Text message service is available on a pay as you go basis. The rate is based on the operator and the country that it is sent to.

 Deliverability : 4 out of 5

Mailigen’s deliverability is overall good. This score determines the chances of your email landing into the inbox vs. the spam folder. Most of their IP addresses have high reputation scores.

mailigen ip rating

Our rating of some of Mailigen’s IP addresses

Newsletter Creation: 2 out of 5

Mailigen offers HTML/Plain Text and Drag and Drop editor to create your newsletters and messages. There isn’t a huge collection of templates, but they are all good looking. You can check the spam score before sending a message, however their system does not tell you what the overall score is or explains in plain English whether it will end up in a spam folder or not. Mobile preview feature lets you see how your email will look like on a mobile device, tablet and desktop. All the emails sent by Mailigen are responsive.

Spell check feature is not available anymore. They don’t provide any free or paid stock images, however you do get 10MB of free storage (upgradable to 100mb for $5) to store your own images. There is no inbox check feature available to see how your email will display on various email programs.

Overall the editor is easy to use and it only takes a few minutes to make changes to an existing template.

Dynamic content is another unique feature offered by Mailigen. You can insert content in your newsletter which will only be sent to certain subscribers based on criteria set up by you. For example, you can specify certain email addresses or use segmentation, like females only. This can be a very helpful feature in case you have a huge subscriber base to work with.

 

Mailigen Email Editor

Mailigen’s Drag n Drop Email Editor

Ease of Use: 4 out of 5

Mailigen’s interface is easy to use and we didn’t have any problems figuring out how their system works.

Support: 4 out of 5

There is an FAQ available in their Support section and also a downloadable user guide. There are some video tutorials available also. It would be nice if they could have more video tutorials and more detailed FAQs. You can also contact them for a training session in order to learn how to use their system. Live chat and phone support is offered during weekdays while email support is available 7 days a week round the clock.

Overall Score (Mailigen Review): 3.3 out of 5

Conclusion:

CONS:

  • Pay extra to get Mailigen logo removed, get more export options.
  • No fancy web sign up form templates available.
  • No online archives of messages.
  • No stock images.
  • No iphone/android application to control campaigns.
  • No inbuilt spell checker in email editor.
  • No inbox preview feature.

PROS:

  • Good deliverability scores.
  • SMS marketing (paid) is a unique feature offered by Mailigen.
  • Dynamic content.
  • Easy to use interface.
  • Time travel.
  • Responsive Emails.
  • Mobile Preview.

Speaking from a technical point of view only, Mailigen has a strong system which ensures high deliverability rates. They do need to offer some features that may be important to email marketers including more email templates and online archives. The pricing can go up if you add up the extras.

Go to Mailigen Website

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RECENT MAILIGEN UPDATES:

April 30, 2015: Add a pre-header to your email campaigns – which will be visible in Gmail or any other email program and displayed under Email subject line.

Create a plain text version of your email campaigns automatically by saving the full email under your Templates.

February 2015: Add multiple users to your account and grant permissions, so you can collaborate with your team more effectively.

Do you like this Mailigen Review? If you don’t agree with it or would just like to express your opinions about the reivew, please provide your comments below. We may get paid incentives if you click on a link and buy a product on this website.

  6 Responses to “Mailigen Review”

  1. Thanks for your feedback on Mailigen, we are always striving for balance between building an easy to use tool for any sized business and skill level and robust features for the expert or large enterprise. We’ve sent your feedback to the product team!

  2. Unfortunately Mailigen is not that serious company as always stipulated. They ask for advance payment but you dont get what you paid for.

  3. I really believe there is no point of shouting at people who you have no idea how they receive your messages. The most vital part of my business is actually customer feedback. Mailigen scores 6 out of 5 stars on this. I think it is the most important part of an email software. I have used it over the past five months and I can satisfactorily tell you I enjoy the analytics page, and the weekly summaries. I love the way I get to know who clicked and which links sold the most. It kind of helps me get the picture of the most important affiliate links I must concentrate on. I also value uniqueness of clickers and I always get the exact number of clicks minus the duplicates with stunning efficiency. I am a mailigen die hard! Its hard not to love them as an affiliate marketer.

  4. Hello Beat,

    My name is Thomas from Mailigen. First of all, we really do appreciate your feedback. It is invaluable to us as our aim is to keep Mailigen top of the market and give customers the best email experience they can get. I would also like to clarify that our company does not charge for services that users have not subscribed to. That said, we even go the extra mile of allowing users a 30 day trial, with money back guarantee in case our products do not meet their needs. We are constantly striving to make Mailigen a top brand in email marketing tool provision and customer satisfaction. Please get back to me on [email protected] for a detailed outlook of your situation, I will be really glad to help you out.

    Regards,

    Thomas

  5. Mailigen handles bounces and undelivered emails nicely for our department. I really hate the error daemon responses (they kind of spoil my day). I love the highly advanced HTML emails since I am an advanced user. The service is really not revolutionary or ground-breaking, but they sure do the small things elegantly well. 5 stars anytime.

  6. For those looking for a service that is easy to use and preview emails before sending them. Mailigen is for you. You will also have great mobile marketing and SMS integration enabling you to get even the old folks (my bad, no customer is old). They are kind of fair in price, though they favor high traffic customers in a way.

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