I think that first you need to resolve whether you should purchase a desktop based software or a remotely hosted software solution.

For a desktop based software, you will pay a one time fee and download the product and then use your own email server to send emails. The software will help you manage sending a lot of emails but you still have to figure out which company will let you use their servers to send bulk emails. A lot of ISPs will not allow you to send bulk emails through their servers and similar is the case with a lot of ESPs (Email Service Providers).

Even if you are able to find a company that lets you send a lot of emails and you are able to use a desktop based software, you may eventually run into problems and sometimes you won’t even know that a problem exists. For example, most of your emails may end up going to the spam folders or may even bounce back.

If you are serious about email marketing, we recommend that you go for a company that offers remotely hosted email marketing software solution. Such companies actually specialize in sending bulk emails and they do a lot of work behind the scenes to ensure that your emails get delivered. These are also known as autoresponders, although that’s just one of the features that they offer. Here are some of the things that they do, which you will find hard to do with a desktop based software:

- Using static IP addresses
- Building reputation of the IP addresses and their domain names
- Ensuring their IPs and domain names do not become part of “blacklists”
- Keeping an eye on the delivery rates and troubleshooting deliverability issues
- Participating in feedback loop programs offered by most of the Email Service Providers
- Automatically handling bounce-backs
- Automatically handling subscriptions and un-subscriptions

These are just some of the major things that they do, which you may have a hard time doing. Even if you are tech-savvy and can handle a lot of stuff yourself, you may end up spending a lot of time using a desktop based software. And it is quite possible that 50% of your emails may not even reach the inboxes of your subscribers, resulting in a loss of efforts, time and revenue. We will discuss each of these features more in our upcoming articles.

We think that a serious email marketer should let the experts do the email deliveries and take advantage of the companies that specialize in email marketing. We have done a comprehensive comparison of the major online email marketing software companies that you can refer to, and choose the one that’s best suited to your needs.

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Sending email blasts to rented or purchased lists of subscribers can be dangerous for your online business. It seems that a lot of people don’t really understand the consequences of doing something like that. I hope that after reading this article, they will have a better understanding of the truth behind sending the email blasts to unknown lists.

The “smart” online marketers

I saw a job post from a CEO of a company recently that required a list of leads for the purpose of sending marketing messages via email. There are a lot of companies out there that sell lists and oftentimes they say that they have “opt-in” lists i.e. people who voluntarily provided their email addresses to them. In general, people who do email marketing know that messages should not be sent out to subscribers who did not “opt-in”. So it all sounds good to the buyer of the list and he or she goes ahead and buys a list of a hundred thousand leads. An marketing message is sent out to the list and about 10% of the people buy or sign up for their service or product. Not bad for sending a single message.

The problem begins after sending your first message

The real problem starts when you decide to send a second message. Quite possibly, the second time, most of your messages will end up in the spam folders instead of the inboxes and a number of them may bounce back. if that doesn’t happen the second time, it may happen the third or the fourth time. Let me explain what may and most likely will happen when you send out a bulk email message to a purchased or rented list.

Bulk email delivery explained

I have worked as an email deliverability consultant for about a year. For one of my clients, I had to go through thousands of messages each week and try to figure out why they landed in the spam folders instead of the inboxes. Most of the times I discovered that a URL i.e. a domain name and some contents of a message were not liked by an ISP and any message containing such URL or content always ended up in the spam folder. That happens when a number of subscribers at that particular ISP report the message as spam, the ISP blacklists the URL and some contents in that message and whenever another message containing the same URL and/or contents passes through the ISP spam filters, it is either bounced back or sent to the spam folders.

What “opt-in” really means

That’s because those subscribers never “opted-in” to receive your messages. They only opted in to receive the messages of the person or the company that is the original owner of that subscriber database. When people see something unfamiliar in their inbox, they say to themselves, “I didn’t opt to receive such kind of messages. Don’t spam me again,” and they hit the spam button. We do that all the times. ISP makes a note of that action and if a number of people do that, then they have a good reason to blacklist the contents of that message. Now this is something that is never revealed openly by ISPs, but people who work in the email industry know very well how spam filters work.

Consequently, whenever you send your message that includes your URL and/or your company name, it will always end up in the spam folder of that ISP. This can be really drastic for your online business because it will mean losing a lot of potential customers since a lot of people don’t check their spam folders.

The right way of buying or renting a list

The correct way of sending a message to a paid or rented list is that the list owner should send a message first to all of their subscribers clearly explaining that the list is being sold or rented and what kind of messages they should expect from the new list owner and also explaining the way to opt-out of the list. Unfortunately, this is rarely done.

Take the safer route or hire an expert

The best way to do email marketing is to send messages to your own list that subscribed to you via sign up forms on your own websites. You can also run ads and offer prizes in return for a subscription to your mailing list. There are many other creative ways to build a list than purchasing or renting one. I wouldn’t risk my online business for making short-term money only by sending messages to unknown lists. If you really, really have to send your message to a purchased or rented list that has not been transferred to you the right way (as explained above), then hire a consultant who knows how to get around the spam filters. Otherwise, just take the safer route of building your own list.

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